His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in a tweet to him on «Twitter», that the employee of the Roads and Transport Authority in Dubai, Abdullah Ali Al-Qassab, is a model for the government employee in the Emirates, noting his high civilized performance with A tourist was exposed to an embarrassing situation, after discovering that she does not have the price of the metro ticket, as Al-Qassab took the initiative to take out his personal wallet, and he paid for the ticket for the tourist and presented it to her.
The position of the Emirati young man sparked a wave of admiration, after the tourist published a tweet in which she spoke of her great admiration for the manner in which she was treated, to his surprise with followers confirming to her that they had visited Dubai before, and that this behavior is common in the emirate, and it distinguishes its residents from other residents of major cities in the world .
Al-Qassab told “Emirates Today” that he is very happy with the participation of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to the story.
He stated that he feels comfortable when he helps those who need help at some point, and said that he considers this to be a natural and simple matter, adding that he was surprised by the publication of the story of the metro passenger.
Al-Qassab (20 years) works in the customer assistance department at the Emirates Towers metro station, and he expressed his love for his work due to the daily interaction with members of the community, as it requires doing everything necessary to facilitate the use of the metro by passengers, and solve any problem they encounter while they are at the station site.
The tourist, whose name is Ashley Stewart, recounted what happened to her, enclosing her words with a picture of al-Qassab while he was at work at the Emirates Towers metro station, saying: “I ran out of my metro card, and I discovered that I had forgotten my wallet inside the house, and after the employee sitting in front of me noticed signs of amazement. On my face, he surprised me by taking out an amount from his personal wallet and paying for the ticket. ”
And Ashley added, “I wanted to find a way to pay him the amount later, but he refused, and said that he would not accept any attempt from me in this regard. This is the literal meaning of the word: kindness.”
One of her followers commented: “It seems that Dubai citizens working in public service have a unique patriotism bordered by humility, kindness and generosity, especially when it comes to treating tourists. They are true ambassadors of their beautiful paradise.” Another wrote: “That’s right, I saw this myself in February 2020, amazing people.”
For its part, the Roads and Transport Authority in Dubai thanked Ashley for her message, appreciating her positive remark.