The Government expands the inspection campaign to control the Black Friday and Cyber Monday offers, which will be celebrated on November 29 and December 2. In total, it is to be reviewed 80 companies45% more than any passat, in the electronics sector, in clothes, accessories and products on the other hand, which traditionally concentrate the majority of the losses in these dates.
The Department of Business and Labor, through the Catalan Consumer Agency and the General Directorate of Commerce, is carrying out a follow-up and analysis of the prices of 2,960 productsincluding 2,660 in online sales channels and 300 in physical stores. During the last campaign, they will sanction 41 companies, 75% of the businesses they will monitor.
Looking ahead to this day, the Executiu encourages consumers to buy online safely and securely. impulse buys This is a market that is supporting the band “impactful, concentrated and dedicated to mitjans telemàtics”. “It is very important to remind people that if they buy on the Internet, they check on which portals they will make the purchase, that they make a safe purchase and, if possible, that they comment with what they believe if they trust this,” the director detailed. of the Catalan Consumption Agency, Isidor García, al’ACN.
The law obliges companies to report the original price and rebaixat or the breakdown percentage. Furthermore, the regulations indicate that the total on which the discount is based must be the lowest that the product has been in that material established in the previous thirty days.
Deceptive advertising
In addition to ensuring that products are not offered for prices outside the campaign, Consum will control “incisive practices to achieve a quick sale” so as not to accurately report payment conditions. –whether VAT is included or not– d’enviament or de finançament.
An aspect to keep in mind in case of misleading advertising, It is necessary to keep the catalogs or documents that can serve as proof in case it is considered that the client has participated in a fraudulent practice. Also check the return conditions before purchasing.
Actions that contravene trade regulations may result in sanctions from the end to 20,000 euroswhile those who violate consumer rights may incur fines of between 10,001 and 100,000 euros.
Campanya ‘N’estem tips’
In parallel with the inspection action, the Catalan Consumer Agency is launching an informative campaign in March this November with the motto N’estem tips to encourage conscious and reflective purchasing among young people. The campaign is focused on social contexts and uses the popular Anglicism tip (consell) to share practical information to buy more responsibly and safely on Black Friday and Cyber Monday.
“You just have to buy a price and if it is possible to check during the previous season the conditions of the product”, has recommended García, who has made a point to avoid impulsive purchases to “avoid later problems of return of purchase” and Acquire only the one you plan and need.
The action invites you to reflect on the benefits of making thoughtful and planned purchasing decisions, avoiding impulsive purchases, and having a better awareness of the effects and consequences of having the risk of buying hastily.
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