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According to Jacobson, facial recognition is the future of airport securityallowing a more focused approach on the traveler rather than the objects they are transporting. The objective of the airport is offer a paperless travel experience, from the parking lot to the plane gate. This advance, although ambitious, poses questions about data security and the reliability of biometric systems. However, Jacobson argues that the benefits outweigh the riskseven if occasional interruptions occur.
Implementation and benefits of this application in Abu Dhabi
The implementation of the biometric system at Zayed International Airport involves a collaboration with the Federal Authority for Identity, Citizenship, Customs and Port Security from the United Arab Emirates. This authority collects biometric data of travelers arriving in the country for the first timethus creating a database that facilitates verification at checkpoints. Saeed Saif Al Khaili, director of the authority, tells the aforementioned media that The goal is to improve the traveler experience.
Despite the obvious advantages, it is important to highlight that the implementation of a large-scale biometric system in the United States could face resistance. At the national level, there is a mix of opinions on the acceptance of biometrics, although a JD Power study reveals that more than 50 percent of respondents feel comfortable with its use in airports.
Furthermore, one of the main points of concern raised around the use of biometric data is privacy. Travelers want clarity on how their data will be used and what information they will need to provide during the registration process. According to experts, it is important that Airports establish clear guidelines to reassure passengers about the use of their information.
Although Abu Dhabi leads this initiative, US airports are beginning to adopt similar technologies. Los Angeles International Airport (LAX), for example, implemented biometric boarding options for international flights, facilitating a more efficient process. However, The transition to a complete biometric system in that country will be gradual.
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