According to the criteria of
DownDetector shows how The peak of the outages in the Bank of America mobile app and website occurred yesterday at 11:25 A.M.. After that moment, the reports began to decrease.
However, despite the fact that the banking institution claimed to have launched its efforts to address the failure, in the early hours of Thursday, October 3, Users on social networks have continued to demand that the bank optimally restore its online service.
“I need to make a transfer between my accounts, but that option is no longer in the app or website. Is there an estimated date for services to be restored?” said a user on the X social network.
What were the problems presented in the Bank of America online service in the United States?
According to DownDetector, 51 percent of reported failures were in Bank of America’s online servicewhile 47 percent was in mobile banking. Only 2 percent of the outages reported in the last 24 hours involved an interruption in ATM services.
In the comments section of the same monitoring portal it is observed that, in general, The failures presented by the bank were the following:
- Problems accessing the online bank account.
- Inability to check the account balance or accounts shown as zeros.
- Impossibility of making bank transfers.
- Apparent blocking of accounts.
- Deposits not reflected.
For now, Bank of America has not given reasons for the failure in its services, Nor has it clarified when its online operation will be fully restored, which has angered several of its customers.
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