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That is why CBP stressed that the agency will never ask migrants to make payments over the phone and that, if you receive a call or text message with requests that appear to be fraudulent, you should cut the conversation and file a complaint with the United States Federal Trade Commission (FTC).
How to report a scam involving fake CBP employees
Along with the post on social media X, CBP highlighted that In the event of a possible scam, users should contact the FTC to file a complaint.this can be done through the agency’s website for this purpose (www.reportfraud.ftc.gov). On that site, details are provided How user complaints worknamely:
- First of all you should tell what happenedthat is, report the fraudulent call or message.
- Once this is done, depending on each case, FTC provides steps to follow.
- Finally, FTC details that The complaint report is used together with others to analyze the situationsadvance investigations and enforce the law.
In addition, FTC details that the report It will be shared with 2,800 law enforcement officers who will add it to other reports to investigate and present cases. against fraud, scams and other unfair business practices. The agency stressed that complaints are not resolved individually.
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