Buying a new game these days is not cheap. As more and more companies adopt $70 as the new standard, certain promotions become more attractive to the public. In Europe, the store known as GAME It has a points system, where for every €40 spent, you get €1 back into your account. However, overnight, the savings of hundreds of users disappeared.
As if it were an April Fools' joke, on April 1, hundreds of users in Europe woke up to the surprise that their GAME points had completely disappeared. This was not a mistake, but a new policy. In an update, The store revealed that the points have an expiration date. Instead of being available forever until used, all points expire at the end of the year in which you earned them. That is, if you have €5 right now, you have until December 31, 2024 to use it. This is what a store representative had to say about it:
“Actually, the information that points expire has always been there, for years, in the legal conditions that everyone signs and accepts when they become a GAME member and also when they make a purchase. We understand that some people may not have read in detail the conditions and the membership contract that they have signed, do not know this and feel disconcerted or believe that it is unfair, but it is information and condition that has been there for years.
The expiration measure was applied on April 1, since that was when the new points viewer in the member area came into operation, with which people can see what points they have, which have expired or are going to expire. …as a tool to help our members be able to control their points and spend them before they expire.”
Although this person claims that has always been the case, users argue that this information was not present in the “Sales Agreements” before February 14, 2024. Thus, overnight, hundreds of players lost their GAME savings, thus eliminating any possibility of purchasing a discounted title.
Game is sending emails that points expire in 1 year HAHAHAHAHAHAHAHAHAHA now? Do you send them now that people have expired and lost a lot of points? Don't you send them before? I swear to you that as it says @Tierra100able_ It seems like they want to look bad on purpose pic.twitter.com/8ku2t3pTnd
— Eddy🃏 (@_ByEddy) April 2, 2024
As it was expected, the community did not react positivelyand on social media we find a huge number of people angry when they realize that everything they had achieved over the years has disappeared overnight.
While this is just one of the advantages that GAME offers, It is very likely that it will be a blow strong enough to affect your sales. On related topics, the co-founder of Ninja Theory leaves his studio. Likewise, the first news of Gears 6 They would arrive shortly.
Editor's Note:
This is a strike against the user. There was no need to delete everything overnight. This is the main problem of people. If everything had been announced in advance, perhaps the negative reception would not have been as strong as we see it right now.
Via: 3DGames
#GAME #eliminates #users39 #points #Atomix
